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CONTACT US

We’d Love to Hear From You

Hey there! Ever had one of those moments where you just wanted to talk to a real person, not a robot? We get it. That’s why at Heelmorph, every email, every call, and every message is personally handled by our small but mighty team. Fun fact: our founder, Sarah, still replies to most customer emails herself—she once spent an entire weekend answering questions about our best-selling product. Talk about dedication!

Get in Touch

Whether you’ve got a question, a suggestion, or just want to chat about your latest purchase, we’re all ears. Here’s how you can reach us:

  • Address: 1488 Platinum Drive, ITHACA, New York
  • Email: [email protected] (we usually reply within 24 hours, but sometimes faster—like when Sarah’s on her third coffee)
  • Phone: +1724-795-2484 (Monday–Friday, 9am–6pm EST)

Prefer typing? Our live chat is available during business hours—look for the little icon in the corner. Or, if you’re old-school, fill out our contact form. Either way, we’ll get back to you pronto.

Your Voice Matters

Here’s the thing—we don’t just sell products; we build relationships. That time a customer suggested adding wider sizes? Done. The feedback about our packaging being too loud? Fixed. Honestly, some of our best ideas come from you. So don’t hold back—tell us what’s on your mind. Even if it’s just to say hi!

P.S. If you’re wondering why we’re called Heelmorph… well, that’s a story best told over email. Hint: it involves a mishap with a prototype and a very patient cobbler.

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