Information
SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully curated lifestyle essentials with care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your items are meticulously prepared for shipment. Our team prioritizes quality checks to guarantee that your selections arrive in pristine condition, whether you've chosen casual wear, accessories, or seasonal favorites. International shipments may require additional processing time due to customs clearance.

Shipping Timeframe

Delivery timelines vary based on your location and shipping method. Domestic orders typically arrive within 5-10 business days after dispatch, while international shipments may take 10-25 business days. Note that unforeseen circumstances like weather disruptions or customs inspections might occasionally extend delivery windows. Rest assured, we proactively monitor all shipments to minimize delays.

Shipping Costs

We offer transparent pricing with two straightforward options:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

Shipping Regions

Currently, we ship to most countries across North America, Europe, and select Asian regions. Some remote locations or areas with complex import regulations may experience restricted service availability. During checkout, our system will automatically verify whether we can deliver to your address. For specific inquiries about your region, please contact our support team before placing your order.

Order Tracking

Once your order ships, you'll receive a confirmation email containing a unique tracking number and a direct link to monitor your package's journey. Our system updates tracking information in real-time, allowing you to see estimated delivery dates and current transit status. For consolidated shipments with multiple items, all products will share the same tracking reference.

Delayed or Lost Shipments

While we strive for seamless deliveries, occasional logistical challenges may occur. If your shipment exceeds the estimated delivery window by more than 5 business days, please first check the tracking details for updates. For unresolved delays or lost packages, contact our customer care team at [email protected] with your order number. We'll promptly investigate and either reship your items or process a refund as appropriate.

Customs & Import Duties

International customers are responsible for any customs fees, taxes, or import duties imposed by their country's regulations. These charges vary by destination and are determined solely by local authorities. We declare all packages at their actual purchase value and cannot mark items as "gifts" to avoid fees. For accurate estimates, we recommend consulting your national customs office before ordering. Note that delayed customs clearance does not qualify for compensation under our shipping policy.
Cart
Comfortable and Stylish Footwear Collection | Suede Sneakers, Sandals, Slip-Ons & More
Your cart is currently empty.